Assign, track, and resolve every WhatsApp conversation across your entire team — from a single shared inbox with full agent performance metrics.
Here's exactly what Multi-Agent Shared Inbox brings to your business.
Add as many agents as you need. No per-seat pricing. Every agent sees conversations assigned to them, replies in real-time, and hands off seamlessly.
Round-robin, skill-based, or department routing. Incoming conversations are automatically distributed to the right agent based on your rules.
Leave private notes on any conversation. Tag colleagues, share context, and collaborate without the customer seeing a thing.
Track response times, resolution rates, conversations per agent, and customer satisfaction scores. Identify your top performers and bottlenecks.
14-day free trial. No credit card required. Set up in under 5 minutes.